Mums ir specializēti risinājumi priekš:
Kā tas darbojas
The system allows you to reserve a visit to a specialist directly on the site via the NextVisit widget. The user selects the address, the specialist and the date / time from the available from this specialist, indicates his phone number and clicks on the backup.
Next, the system asks the code sent to the SMS to confirm the number. If such a number is already in the customer base, then the reservation is over. If there is no such number in the customer database, the system also asks for additional data – name, email and other fields configured in the system.
Thus, the system itself replenishes the customer base.
There are two ways client is added to clients database:
By the manager from CRM interface
Manager can add new client with Add client form or Adding new visit by selecting new client. Interface is easy to use and is very simple.
By the client himself with widget on the website
Clients fill in booking visit form on the website and if he adds phone number that is not in clients database, system would ask to add additional information about the client.
Fields for add client form could be configured in CRM interface.
Client will receive SMS or/and email notification before the visit. This helps client not to forget about the visit.
If it set so, client can cancel the visit or change time of the visit.
If it is set so, client receives SMS and/or email with link where he can leave feedback about the visit.
This would help your company to improve quality of your service.
Each visit grows your client database and you can access full clients database with one click.
You can send offers to all your clients with just one click.
Now you can communicate with your clients fast and easy.